Shipping policy
Shipping cold products isn’t easy. We do our very best to button everything up but delays can happen along the way that are out of our control. Although you don't have to worry as much about vegan products (which are generally less of a hazard when thawing occurs) it can still compromise the quality of the product, and we want the best for you! Note that thawing will also occur with frozen items, but can generally be refrozen without issue.
Street address needed, we cannot ship to PO Boxes.
Within Canada we ship to AB, BC, ON, MB, SK, QC.
We ship using Purolator and UPS 1-2 day shipping. Our shipping days are Mondays and Tuesdays, in some cases Wednesdays. In case of a heat wave we might delay shipping your package to ensure it arrives nice and cold.
Orders over $60 ship for free. If your order is under $60, the shipping cost will vary depending on your area:
$15 in British Columbia, $20 in Alberta, $25 in Saskatchewan, $30 in Manitoba, $40 in Ontario and Quebec, $50 in U.S.A. (currently on pause to USA)
Tracking
Customers will be notified via email with your tracking number when items are starting to be processed in our warehouse.
